I am an experienced and certified Agile Transformation Leader, Technologist, Scaling Agile Trainer, and AI Integration Engineer with over 25 years of proven success in driving transformations that change how organizations think, work, and innovate. With expertise spanning Agile methodologies and cutting-edge AI technologies, I help businesses to unlock untapped potential — scale and achieve sustainable growth.
EXECUTIVE SUMMARY:
Certified in PMI-ACP, PMI-PMP, and SAFe SPC6, I integrate advanced AI solutions—like custom-built assistants and LLM prompt engineering—into Retail Transformation strategies, blending human insight with technological precision. My passion lies in empowering teams to adopt new paradigms that fuel innovation, amplify operational efficiency, and create outcomes that ripple across the organization.
My expertise spans the entire Software Development Lifecycle (SDLC) and Product Lifecycle (PLC/PMLC) management, enabling me to deliver impactful results on complex, high-budget projects in fast-paced environments. I thrive at the intersection of strategic goals and technological innovation, where resilience meets excellence, and vision becomes reality.
As a business technology leader, I know that transformation starts with people. By fostering trust, collaboration, and a culture of psychological safety, I guide teams to embrace ownership and continuous learning. When people feel empowered, they don’t just adapt—they thrive, driving meaningful, lasting change.
A recognized thought leader in Agile and AI-driven transformation, I frequently share insights that inspire organizations to re imagine possibilities and take bold, actionable steps forward. As a mentor, I cultivate high-performing teams that align seamlessly with strategic visions, helping businesses stay ahead in a rapidly evolving world.
Key Background Highlights:
Proven Leadership: I’ve led successful Agile and AI-driven transformations across diverse industries, including retail, manufacturing, financial services, and banking. I don’t just build high-performing teams—I cultivate environments where innovation thrives, creating business value that exceeds expectations.
People-Centric Transformation: I know that true transformation begins with people. By creating psychologically safe spaces, I empower teams to innovate, take ownership, and grow together. This isn't just about Agile—it's about creating a culture where people want to contribute and excel, ensuring long-term agility.
Strategic Vision: I don't just align Agile frameworks with business goals—I infuse them with cutting-edge AI solutions, ensuring that every decision is data-driven and that every initiative translates into measurable outcomes. When strategy and technology converge, magic happens!
Collaborative Leadership: My leadership style is built on trust, deep relationships, and a commitment to fostering cross-functional collaboration. I transform complex challenges into unified efforts, driving change at scale with seamless coordination across all levels of the organization.
Thought Leader & Speaker: As a trusted voice in Agile and AI integration, I regularly speak on best practices and inspire organizations to embrace transformation. By sharing insights that ignite action, I help organizations rethink what's possible and take bold steps toward their next evolution.
Achievement Highlights:
Digital Transformation Leadership (SPC6 & PMI-ACP Certified) 🌐
As a Scaled Agile Practice Consultant (SPC6), I’ve led the design and execution of digital transformation roadmaps & optimization of Agile at Scale, integrating Agile frameworks to drive predictable outcomes aligned with enterprise OKRs and long-term business goals. This approach ensures sustainable change and lasting impact.
Deep Expertise in Software Product Delivery 💻
Experienced in managing the full Software Development Life Cycle (SDLC) for large-scale projects. Led eCommerce platform delivery (Salesforce Commerce, Sales & Marketing Cloud, IBM Order Management) and ERP systems (SAP, Oracle, CPQ, Microsoft Dynamics 365).
Agile Leadership & Tools Expertise ⚙️
Specialized in Agile transformations using tools like Atlassian Jira: RESTful API, JQL, Microsoft Azure DevOps, MySQL, and Microsoft Azure AI. Empowered teams to embrace Agile practices, ensuring continuous delivery and iterative improvements.
Coaching High-Performing IT Teams 🏆
Mentored leaders to build collaborative, high-performing teams, fostering a culture of continuous learning and improvement. Led cross-functional teams including Quality Assurance, across both onshore and offshore teams.
Established Agile PMOs & Scalable Delivery Practices 📈
Implemented Agile project management methodologies and successfully scaled Project Management Offices (PMOs) to improve efficiency, communication, and cross-functional collaboration.
Proven Track Record in Portfolio, Program & Project Delivery 📊
Adept at managing portfolios and projects of varying complexity. Ensured alignment with business objectives, fostering an environment of trust, transparency, and high-performing teams to deliver successful outcomes.
AI Experience Highlights:
Experienced in fine-tuning supervised LLM models like GPT-4, leveraging prompt engineering and advanced techniques such as Reinforcement Learning from Human Feedback (RLHF) 🤖. Skilled at optimizing AI performance to enhance decision-making, customer interactions, and improving business outcomes 🌟. Passionate about driving AI innovations that create real, measurable impact for organizations.
Technical Solutions Consultant of AI Design Team 🚀: Spearheaded AI-powered chatbots & virtual assistants in the retail domain capable of dynamic, natural conversations and intelligent solutions. Leveraged NLP 🧠 and machine learning techniques to enhance user interactions across platforms, boosting customer engagement and operational efficiency. Utilized tools like OpenAI, GPT-3, DialogFlow, Bot Framework, and IBM Watson Assistant 💬.
Ready to Accelerate Your Leadership Transformation with AI & Agile in Retail and Technology?
With over 25 years of combined expertise in software technology design & delivery, Agile transformation, and AI integration, I specialize in leading large-scale business transformations across industries such as retail, manufacturing, healthcare, insurance, and finance & banking. I am committed to partner with forward-thinking organizations in the Retail, Luxury Retail, and Technology Consulting sectors to drive strategic transformation and shape senior leadership teams for critical roles, including Executive Advisor for AI & Agile Integration, Senior Vice President of AI-Driven Agile Transformation, Chief Transformation Officer (CTO), Head of AI Strategy & Digital Transformation, and Enterprise AI Transformation Coach.
By seamlessly integrating Agile methodologies with cutting-edge AI solutions, I empower organizations to innovate, optimize business operations, and achieve measurable outcomes. My focus lies in leading transformative initiatives, designing AI-powered technology strategies, and guiding C-suite executives to leverage AI in building high-performing teams and driving long-term agility.
Together, we shall cultivate a leadership culture that enables innovations, resilience, scalable growth, and measurable outcomes!
Schedule a quick 30 minutes conversation for an introduction.